How To Cancel Lensa Ai Subscription & Delete Account

Have you tried Lensa AI and decided it’s not for you? Don’t worry, canceling your subscription or free trial is easy. In this comprehensive guide, we’ll walk you through how to cancel Lensa on iPhone/iPad, Android, Mac, via the website, and through PayPal. Read on to quickly and easily cancel your Lensa subscription and take back control of your payments.

Basic Lensa AI Information:

Contact Info[email protected]
CompanyPrisma Labs, Inc.
Headquarters55 Main St, San Francisco, CA 94105
FoundersAndrei Sharovskiy, Mikhail Grondin
CEOAndrei Sharovskiy
Customer SupportEmail support, in-app chat support
Social MediaInstagram, Facebook
App Store LinksiOSAndroid

How to Cancel Lensa Subscription on iPhone/iPad

Lensa makes it simple to manage or cancel your subscriptions directly through your iPhone or iPad settings. Here’s how to cancel in just a few taps:

  • Open the Settings app on your iPhone or iPad
  • Tap on your name/Apple ID at the top of the screen
  • Scroll down and tap on Subscriptions
  • Find Lensa in the list and tap on it
  • Tap on Cancel Subscription in red
  • Confirm cancellation on the popup

How to Cancel Lensa Subscription on Android

The process is just as straightforward to cancel your Lensa subscription on Android devices. Follow these steps:

  • Open the Google Play Store app on your Android device
  • Tap on the hamburger menu in the top left corner
  • Select Subscriptions from the menu
  • Tap on the Lensa subscription you want to cancel
  • Tap on Cancel subscription
  • Confirm cancellation on the popup

How to Cancel Lensa Subscription on Mac

If you subscribed to Lensa directly on a Mac, here is how to cancel:

  • Open the App Store on your Mac
  • Click on your profile icon in the bottom left corner
  • Click on View Information
  • Select Manage under the Subscriptions section
  • Find Lensa and click on Edit
  • Select Cancel Subscription and confirm

How to Cancel Lensa Subscription via Website

To cancel your subscription through the Lensa website, follow these simple steps:

  • Log into your Lensa account on the website
  • Click on your profile picture and select Account Settings
  • Under Plan & Billing, click on Manage
  • You will see the option to Cancel Plan – click on it
  • Confirm cancellation on the popup

How to Cancel Lensa Subscription on PayPal

If you paid for your Lensa subscription through PayPal, canceling is easy. Just do the following:

  • Log into your PayPal account
  • Click on Settings > Payments
  • Click on Automatic Payments > Manage Automatic Payments
  • Locate Lensa and click on Cancel

How to Delete Your Lensa Account

If you no longer wish to use Lensa and want your account deleted, the process is straightforward. Here’s how to permanently delete your Lensa account:

  • Log into your Lensa account through the website or mobile app.
  • Go to account settings and look for the “Delete Account” option.
  • Lensa will ask you to confirm you want to proceed with account deletion.
  • Click the “Delete My Account” button and enter your account password when prompted.
  • Your account will be deleted and your data removed from Lensa’s servers.
  • You will receive a confirmation email when the account deletion is complete.

Read Also: How To Cancel Baby Face Generator Subscription & Account Deletion

What is Lensa’s Refund Policy? Everything You Need to Know

Lensa AI offers refunds only in limited circumstances, so it’s important to understand their policy before requesting a refund.

  • Lensa does not offer refunds for one-time in-app purchases or subscription fees unless there is an issue with the content or service.
  • Refund requests must be made within 14 days of the original purchase date.
  • Refunds are not available for any custom content generated using Lensa, such as AI avatars.
  • If you subscribed through the Lensa website or mobile apps, refund requests should be sent directly to Lensa customer support.
  • For App Store or Play Store purchases, refunds must be handled through Apple or Google as described above.
  • Lensa may offer a one-time refund or account credit if you did not use the subscription service before requesting a refund.
  • Partial refunds are not given – any approved refund will be for the full amount paid.
  • All refunds are processed back to the original payment method used.
  • Lensa reviews all refund requests on a case-by-case basis. There is no guarantee a refund will be provided.
  • Abusive refund requests or chargebacks may result in your Lensa account being banned.

Be sure to act quickly and contact the appropriate company (Lensa, Apple, or Google) if you wish to request a refund for a Lensa purchase. Provide as much detail as possible about why you are seeking a refund.

How to Request a Refund for Lensa Purchases Made Through Apple

If you subscribed to Lensa AI through the App Store on an iPhone or iPad, you can request a refund directly from Apple. Here’s how:

  • Go to and sign in with your Apple ID.
  • Click “Request a Refund” and select the reason for your refund request.
  • Choose the Lensa subscription or content you want to be refunded.
  • Submit your request. Apple will review it and let you know if it is approved within 24-48 hours.
  • If approved, it may take additional time for the refund to process back to your original payment method.

Make sure to use the Apple ID originally used for the Lensa purchase when requesting the refund from Apple. This ensures you can locate the transaction easily.

Lensa AI Pricing Plans

Lensa AI offers both a free version and paid subscription plans that unlock additional features. Here is an overview of the pricing options:

Lensa AI provides a free version of the app with limited functionality. For full access to all premium features, users can subscribe to Lensa Premium either monthly or yearly. The paid plans allow unlimited use of the app’s advanced capabilities.

Lensa Free$0Basic filters and tools, watermarked exports, standard definition
Lensa Premium Monthly$3.99/monthUnlimited HD exports, no watermarks, magic effects, backgrounds, eraser and more
Lensa Premium Yearly$19.99/yearUnlimited HD exports, no watermarks, magic effects, backgrounds, eraser and more
Lensa Premium Lifetime$59.99 one-timeUnlimited HD exports, no watermarks, magic effects, backgrounds, eraser and more

With Lensa Premium, users unlock the app’s full potential with unlimited use of all advanced AI-powered filters, effects, portrait backgrounds, object removal, HD exports, and more. The paid subscription removes in-app ads and watermarks while adding new creativity tools.

The yearly plan provides the best value, while the lifetime purchase gives unlimited access for a single one-time fee. Lensa occasionally offers discounted pricing for first-time subscribers. Both monthly and yearly plans auto-renew by default until canceled.

What Is Lensa Ai?

Lensa AI is a versatile photo and video editing app that leverages advanced artificial intelligence to apply a wide range of aesthetic effects, filters, and magical transformations to users’ media. Launched in 2018 by Prisma Labs, Lensa utilizes neural networks and deep learning algorithms to power its suite of powerful creative tools for image and video editing.

Unlike many other editing apps that rely on preset filters and adjustments, Lensa can intelligently analyze photos and videos to identify people, objects, backgrounds, skies and other elements in order to modify them. This enables it to realistically insert users into fantastical scenes, seamlessly remove unwanted subjects from images, or give photos the look and feel of different artistic styles – all with just a few taps.

Lensa’s AI also generates fully customized avatars from user’s selfies that can be endlessly tailored to their liking. The app offers an array of both fun and practical features to enhance photos and videos in every way imaginable. From subtly retouching portraits to completely transforming images into living artworks, Lensa opens up new creative possibilities for anyone looking to take their mobile media to the next level.

With its user-friendly interface and powerful AI capabilities, Lensa provides robust editing tools once confined to professional software now conveniently accessible from users’ smartphones. The app makes creative photo and video editing simple for novices while offering advanced users fine-grained control over the AI modifications applied to their media. Since its launch, Lensa has provided a platform for both professional creators and casual users to unlock their artistic vision.

Core Features of Lensa Ai

Some of the main features of Lensa AI include:

  • AI avatars – Generate personalized avatars from your selfies
  • Magic effects – Apply artistic filters and effects with one tap
  • Object removal – Instantly erase unwanted objects from photos
  • Portrait backgrounds – Change or blur photo backgrounds
  • Sky replacement – Change skies to breathtaking images
  • Face retouch – Subtle tuning to smooth skin and refine facial features
  • Video editing – Add filters, music, trims, and more to videos
  • Collages – Create collage grids and videos from your photos
  • Inspiration feeds – Browse creations by other users for inspiration
  • Camera within app – Shoot photos and videos directly in Lensa
  • Social sharing – Share your creations on other social platforms


This comprehensive guide has covered the full process for canceling your Lensa AI subscription or free trial across all platforms. We outlined step-by-step instructions for canceling on iPhone/iPad, Android devices, Mac computers, directly through the Lensa website, and via PayPal if you made your purchase through them.

The article also provided important details on Lensa’s refund policy, pricing plans, and account deletion process. Whether you simply want to cancel an unwanted renewal charge or delete your account entirely, you should now have all the necessary information to easily take control of your Lensa subscription.


Q1: Does Lensa charge every time?

Lensa offers a free version with limited functionality. The paid subscription unlocks unlimited use of all features but is a recurring monthly or yearly charge, not per use.

Q2: Can I use Lensa without paying?

Yes, the free version of Lensa provides access to basic filters and tools, but with limited functionality. A paid subscription unlocks the full app capabilities.

Q3: Is Lensa a one-time payment?

No, Lensa requires an ongoing monthly or yearly subscription for full access. There is no lifetime payment option.

Q4: Is Lensa AI app safe?

Lensa uses standard data protection protocols to secure user data and photos. They do not sell or share your personal information without consent. However, users should be cautious about posting any sensitive photos.

Q5: Who is the owner of Lensa app?

Lensa was created by the company Prisma Labs. It is currently owned and operated by Prisma Labs.

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