| Information | Details |
|---|---|
| Official website | https://www.homedepot.com/ |
| Customer service phone number | 1-800-677-0232 |
| Headquarters | Atlanta, Georgia |
| Number of employees | 400,000 |
| Annual revenue | $151.2 billion (2022) |
| Founded | 1978 |
| Founder | Bernard Marcus, Arthur Blank, Kenneth Bruce, Ron Brill, Pat Farrah, James Monaghan, Sandy Segal |
| Industry | Home improvement retail |
| Social media | Facebook, Twitter, Instagram, YouTube, Pinterest |
The Home Depot credit card from Citibank provides great rewards and financing options for home improvement projects. However, if you no longer need the account, canceling it is quick and straightforward by following this comprehensive guide.
When you no longer require your Home Depot store credit card, permanently closing the account is important to avoid unnecessary fees or security risks. This step-by-step guide details the easy process to cancel your card and have confirmation that the account is fully closed.
Step 1: Check for Any Remaining Balance
Before canceling your Home Depot credit card, you must ensure there is no outstanding balance owed. To check your balance:
- Log in to your account online
- Check the Home Depot app
- Call customer service at 1-800-677-0232
If there is a balance owed, pay it off completely. Allow 1-5 business days for payments to fully process.
Tips
- Pay off any interest fees or late charges in addition to your main balance
- Do not close your account until the balance shows $0
Step 2: Gather Your Account Information
Have the following information ready to provide to the customer service representative:
- Account number
- Billing address
- Email address
- Phone number
- Answers to security questions
This allows them to verify your identity and access your account.
Step 3: Contact Customer Service
You have three options to contact Home Depot credit card customer service:
How To Cancel Home Depot Credit Card Via Phone
- Call 1-800-677-0232
- Say “cancel card” or “close account”
- Provide account information
- Confirm no pending transactions
- Request cancellation confirmation
How To Cancel Home Depot Credit Card Via Email
- Log in to account
- Open message center
- Select “cancellation” as subject
- Include account details in message
- Request cancellation
- Wait for confirmation email
How To Cancel Home Depot Credit Card Via Live Chat
- Visit Home Depot credit card website
- Click “Live Chat” button
- Supply account information
- Verify no pending transactions
- Ask for cancellation confirmation
Step 4: Confirm Cancellation
Check your email or mail for an official confirmation letter from Home Depot stating your account is canceled. Retain this for your records.
Additional Tips
- Inform any authorized users you are closing the account
- Redeem any accumulated reward points
- Destroy old cards by shredding them
Conclusion
Canceling your Home Depot credit card is simple when you follow these key steps. If you no longer need the account, close it securely in minutes and receive confirmation your account is permanently closed.
FAQs
What happens if I never use my Home Depot Credit Card?
If you never use your Home Depot credit card, it will automatically be canceled after 24 months of inactivity. This is to ensure that accounts are actively used and to protect against potential misuse. If you wish to use your Home Depot credit card again after it has been canceled due to inactivity, you will need to reapply for a new card.
Is there an annual fee for Home Depot Credit Card?
There is no annual fee associated with the Home Depot credit card. This means that you will not be charged any additional fees simply for having the card. However, you will be charged interest on any outstanding balances, so it is important to pay off your balance each month to avoid incurring interest charges.
Can I cancel my Home Depot credit card online?
Yes, you can cancel online via live chat or through the Home Depot credit card website.
What are the customer service hours?
24/7 – Home Depot credit card customer service is available all day, every day.
Scarlett Foster founded HowToCancelNow.com to share easy guides for canceling online subscriptions and accounts. An avid internet user, Scarlett became an expert in service cancellation processes. The site simplifies cancellations so users can ditch unnecessary subscriptions with just a few clicks.