How to Cancel GoHighLevel, Subscription & Delete (Step-by-Step)

GoHighLevel is a handy all-in-one marketing platform, but there may come a time when you need to cancel your subscription, delete your account, or update your settings. Canceling your GoHighLevel subscription, deleting your account entirely, or updating your account settings are easy processes – if you know the steps. This comprehensive guide will walk you through how to cancel, delete, and manage your GoHighLevel account.

Overview of Cancellation Process

Here is a quick overview of the steps involved:

  1. Login to your Go High Level account
  2. Navigate to the Billing page under Settings
  3. Click on “click here” link under account type image
  4. Select “Cancel” and choose a cancellation reason
  5. Confirm cancellation on next page
  6. Wait 24 hours for account deactivation

It usually takes less than a day for Go High Level support to process account cancellation requests after confirmation. Refunds may take 5-7 days to process.

Step-by-Step Cancellation Instructions

Follow these detailed instructions to cancel your Go High Level subscription:

Step 1: Access Go High Level Billing Page

  1. Login to your Go High Level account
  2. Click on Settings (gear icon) in bottom left of dashboard
  3. Select Billing from left menu under Settings

You will land on the Billing page where cancellation process starts.

Step 2: Initiate Cancellation

  1. Under account type image, click on “click here” link
  2. Click “Cancel” button on next page
  3. Select reason for cancellation or Other
  4. Click “Cancel Now” at bottom of page

Step 3: Confirm Cancellation

  1. Fill cancellation form with account email and phone number
  2. Leave feedback in comments (optional)
  3. Click “Confirm Cancellation”

You will see a confirmation page indicating Go High Level support will process your request within 24 hours and deactivate your account.

See Also: How to Cancel Your LeafFilter Gutter Guard Contract

How To Pause Your GoHighLevel Account

Similarly, you can temporarily pause your GoHighLevel subscription by:

  1. Going to the Billing page in account Settings
  2. Clicking the “click here” link
  3. Selecting the Pause button on next page
  4. Filling out the pause request form
  5. Clicking “Confirm Pause Request”

Your subscription will be paused with no charges until you are ready to reactive service.

Step-by-Step: Deleting Your Entire GoHighLevel Account

Need a full account deletion? Here’s how to permanently delete your GoHighLevel account and data:

  1. Log into your GoHighLevel dashboard.
  2. Go to Settings > Billing.
  3. Click the “Cancel” button.
  4. Select a reason and click “Continue”.
  5. On the next page, click “Delete My Account”.
  6. Confirm your account deletion in the popup.

Once confirmed, your account and all associated data will be deleted forever. So be sure to export any important campaigns or contacts before deleting your account!

Key Difference: Canceling stops billing but keeps data, and deleting erases all data permanently.

Step-by-Step: Managing Your Account Settings

Want to update your account details or change preferences? You can manage everything on the Settings page:

  1. Go to Settings in the bottom left menu.
  2. Navigate to the section you want to update:
  3. Make any changes needed in the section.
  4. Don’t forget to click “Save” at the bottom!

Best GoHighLevel Alternatives

PlatformKey FeaturesPricingReliability
KartraPage builder, email marketing, membership sites, marketing automation$99-$299/monthReliable
ClickFunnelsSales funnel builder, shopping carts, hosting$97-$297/monthReliable
ThriveCartCart and checkout pages, order bumps, subscriptions$19-$165/monthReliable
ActiveCampaignEmail marketing, marketing automation, CRM$9-$149/monthIssues occasionally
ConvertKitEmail marketing, sequences, landing pages$29-$379/monthReliable

See Also: Manage AdultFriendFinder: Cancel Renewal, Delete Profile

Contact GoHighLevel Support If You Need Help

If you have any questions or issues canceling your subscription or deleting your account, GoHighLevel’s live chat or email support team can assist:

Key Takeaways

  • Export important account data before deleting your GoHighLevel account, as it will be erased permanently
  • Cancelling stops billing and access; full deletion permanently erases all account data
  • Contact GoHighLevel support via live chat, email or phone for assistance with any issues


Q: How long does it take to cancel my GoHighLevel subscription?
A: Your subscription will be canceled immediately if you have a monthly plan, or at the end of your current billing cycle if you have an annual plan.

Q: Can I get a refund if I cancel early?
A: You can request a prorated refund for unused time if you cancel an annual plan early. Reach out to their support team.

Q: What happens to my campaigns if I delete my account?
A: All account data including campaigns will be deleted permanently when you delete your account. Export anything important first.

Q: Where can I find my account data to export it?
A: Go to Integrations > Exports in your GoHighLevel dashboard to export contacts, campaigns, and other data.

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