How to Delete Joom Account: A Step-by-Step Guide

  • Quick Steps to Delete Your Joom Account
  • Log into your Joom account
  • Go to Account Settings
  • Click “Delete Account”
  • Confirm permanent account deletion

Joom is a popular e-commerce platform that allows users to buy and sell products online. If you no longer wish to use your Joom account, deleting it is a straightforward process that can be completed in just a few steps. This guide will walk you through everything you need to know about deleting your Joom account, ensuring a hassle-free experience.

What is Joom?

Joom is an e-commerce marketplace founded in 2016. It offers a wide variety of products at low prices across categories like clothing, electronics, and home goods. Joom serves over 350 million users across 120 countries.

The platform operates a website and mobile app. It focuses on selling exclusive, directly-sourced products from Asian and European suppliers. Joom provides free shipping on all orders placed through its platform.

Overview of Deleting a Joom Account

Here are some key things to understand about deleting your Joom account:

  • Once your account is deleted, it cannot be recovered. All account data including order history, personal information, and products listed will be permanently erased.
  • You cannot delete the account owner profile. To remove the owner account, you must first transfer ownership to another user.
  • Any open orders associated with the account will be canceled when it is deleted.
  • Your email address will be disassociated from the account, allowing you to create a new Joom account with the same email in the future if desired.

Benefits of Deleting Your Joom Account

Here are some of the advantages of deleting your Joom account:

Certainly, here is the information in a table format:

Deleting Joom AccountNote
Improved privacyAll personal data and order history erased
Avoid inactive accountsRemoval of unused Joom accounts
Fresh startOpportunity for a new Joom account with the same email

Step-by-Step Guide to Delete Your Account

Follow these simple steps to permanently delete your Joom account:

Step 1: Log Into Your Joom Account

  • Go to and click “Log In” at the top right.
  • Enter your Joom username and password and click “Log In”.

Step 2: Access Account Settings

  • Once logged in, click your profile icon in the top right corner.
  • In the dropdown menu, select “Account Settings”.

Step 3: Click to Delete Account

  • In Account Settings, click the “Delete Account” option.

Step 4: Confirm Deletion

  • A popup will ask you to confirm permanent account deletion.
  • Click “Yes” to confirm and delete your Joom account.

Once you confirm deletion, your Joom account will be permanently erased.

Alternatives To Joom

Here is a table with some alternative e-commerce platforms to Joom:

AlternativeKey Features
eBayHuge marketplace with over 182 million buyers.
Low selling fees.
Excellent brand recognition
EtsyFocused on handmade and vintage items.
Strong community.
Simple setup
AmazonMassive global reach.
Fulfillment services.
Competitive fees with Amazon Prime.
ShopifyBuild your own online store.
Customizable design and features.
Integrates with many apps.
WixFree online store with Wix premium plans.
Easy drag and drop builder.
500+ templates.
BigCommerceScalable pricing plans.
Built-in marketing tools.
Integrates with eBay, Amazon, etc.
WeeblyCreate an online store for free.
User-friendly site builder.
Excellent support resources.

What Happens When You Delete Your Account?

Here’s what happens after you delete your Joom account:

  • Your account profile, data, and order history are removed from Joom’s servers. This cannot be recovered.
  • Any pending orders associated with your account will automatically be canceled within 24 hours.
  • You can sign up for a new Joom account using the same email address in the future.
  • Your remaining account balance is forfeited and deleted along with your account.

After Deleting Your Joom Account

Once your account is deleted, here’s what you can do:

  • Shop as a guest – Continue browsing and buying on Joom without an account by checking out as a guest.
  • Create a new account – Sign up for a fresh Joom account using the same email address if desired.
  • Close open orders – Contact sellers directly to cancel any pending orders.
  • Remove mobile app – Delete the Joom app from your device since you can no longer access your account.

Deleting your Joom account completely removes your data and order history from their systems. This guide covers the steps, details, and tips you need to permanently delete your Joom account.

FAQs About Deleting Joom Accounts

Can I reactivate my account after deleting?

No, account deletion is permanent and cannot be reversed. Your account cannot be retrieved once deleted.

What if I change my mind?

You can cancel deletion before confirming, but once you confirm there is no way to undo it.

Is there a waiting period before deletion?

No, your Joom account is deleted instantly as soon as you confirm the deletion.

Can I delete my account on mobile?

Currently account deletion is only available through the Joom website, not the mobile app.


Deleting your Joom account is a permanent action that:

  • Completely removes your profile and data from Joom’s systems
  • Means there is no way to retrieve your account after deletion
  • Allows you to take control of your online presence
  • Lets you decide whether to maintain a Joom relationship

This guide has provided the steps, details, and information needed to successfully delete your Joom account. Be certain before you confirm deletion. With this knowledge, you can easily delete your Joom account if you no longer wish to use their services.

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