How To Cancel Parcel Pending Account: Easy Steps

Have you ever heard of Parcel Pending? It’s a cool service that helps people manage their packages. But what if you don’t want to use it anymore? Maybe you’re moving, or you just don’t get many packages. Whatever the reason, you might need to cancel your account. This might seem tricky, but don’t worry! We’re here to help. In this article, we’ll guide you through the steps to cancel your Parcel Pending account. We’ll make it so easy, even a middle schooler could do it!

Steps to Cancel a Parcel Pending Account

Sometimes, you might need to stop using Parcel Pending. Maybe you’re moving to a new place, or you just don’t get many packages anymore. No matter the reason, we’ve got you covered. Here’s how you can cancel your Parcel Pending account:

1. Canceling through the App

If you have the Parcel Pending app on your phone, you can cancel your account right from there. Here’s how:


If you’re using Parcel Pending on an iPhone or iPad, you can cancel your subscription through your device settings. Here’s how:

  • Open the Settings app on your device.
  • Tap on your name at the top.
  • Tap on Subscriptions.
  • Look for the Parcel Pending subscription and tap on it.
  • Tap on Cancel.


If you’re using Parcel Pending on an Android device, you can cancel your subscription through the Google Play Store. Here’s how:

  • Open the Google Play Store app on your device.
  • Tap on the Menu icon and then tap on Subscriptions.
  • Look for the Parcel Pending Mobile subscription and tap on it.
  • Tap on Cancel Subscription.

2. Canceling through Email

You can also cancel your account by sending an email to Parcel Pending. Here’s what you need to do:

  • Write an email to [email protected] or [email protected].
  • In the email, mention that you want to cancel your account.
  • Include your name and account details in the email.
  • Send the email and wait for a response from Parcel Pending.

3. Moving Out of Your Residence

If you’re moving and need to cancel your Parcel Pending account, here’s what you need to do:

  • Start by logging into your Parcel Pending account at
  • Navigate to the “Account Settings” section.
  • Locate the “Moving Out” option and select it.
  • You’ll be prompted to provide your move-out date and confirm your cancellation.

4. No Longer Using the Service

If you decide to stop using Parcel Pending, you can get in touch with their customer support team:

  • Give them a call at (855) 316-4756 or send an email to [email protected].
  • Be prepared to provide your name, email address, phone number, and your reason for seeking cancellation.
  • If you have a paid subscription, you may also be required to provide your credit card information.

5. Privacy Concerns

If you’re worried about your privacy, you can request account deletion under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA):

  • Send an email outlining your request to [email protected] and specify the applicable law under which you’re making the request (GDPR or CCPA).
  • Include your name, email address, phone number, and any other personal data that you want to have deleted.

Remember, it’s important to know your rights when it comes to your personal data. If a company doesn’t comply with your request, they could face serious penalties.

What is parcel pending?

Parcel Pending is a leading provider of smart locker solutions worldwide. They cater to a wide range of clients, including residential, retail, carrier, university, and commercial entities. They offer a variety of smart parcel locker types and sizes to meet the diverse needs and business requirements of their clients. Their solutions handle nearly 75 million parcel deliveries annually from all major global carriers.

Their rapidly expanding global locker network now spans nearly 18,000 locations. They strive to provide the best package management experience for businesses and their customers, with live, in-house client, and customer support.

In terms of user experience, anyone who receives packages can register for Parcel Pending. Up to 10 people, such as roommates, can be registered to each account. If users need help, they can contact Parcel Pending at their email or phone number.

However, it’s worth noting that some users have reported issues with the service, including problems with delivery and difficulties contacting the company. Therefore, it’s always a good idea to consider user reviews and do thorough research before deciding to use a service.

Why do I need to provide credit card information?

When you register for Parcel Pending, a valid credit card is required. This is to cover any registration or storage fees that may occur while you use their lockers. Your credit card information is securely stored by a third-party credit card processing company, which is PCI compliant. Parcel Pending does not store your credit card information.

Does everyone who registers need to provide credit card information?

Yes, every Parcel Pending account must have a valid credit card on file. This is true even if there are multiple accounts associated with a single apartment, such as roommates. However, if there are multiple people on a single account, there only needs to be one credit card on file.

How do I know my credit information is secure?

Parcel Pending takes the security of your credit card information seriously. They use an independent data security services provider,, to process all credit card transactions. Parcel Pending does not process or retain your credit card data. The process used to capture and store credit card data is PCI compliant, which is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

How do I know if my package has been delivered to the locker?

When a package is delivered to a Parcel Pending locker, the recipient is notified via email, text message, or through the Parcel Pending mobile app. This notification includes a unique access code that the recipient can use to open the locker and retrieve their package. If you have a multi-unit community mailbox and there is a key in your regular mail compartment, your package is in a parcel locker. The key tag will indicate the corresponding locker number.

Remember, if you’re expecting a package and haven’t received a notification, it’s a good idea to check your email or app notifications, or contact Parcel Pending’s customer service for assistance.

Read Also: Delete Your Pill Club Account: A Comprehensive Guide

Alternatives to Parcel Pending

There are several alternatives to Parcel Pending that offer similar services. Some of these include:

  1. Package Concierge: This is a comprehensive package management solution that offers a variety of products, including package lockers and package rooms.
  2. Luxer One: Luxer One provides package locker solutions for multifamily residences, businesses, and retail stores.
  3. InPost UK: InPost UK offers automated parcel locker services that are accessible 24/7, allowing customers to send, receive, and return parcels at their convenience.
  4. Position Imaging: Position Imaging offers a Smart Package Room solution that uses computer vision to track and manage packages.
  5. Swapbox: Swapbox provides automated kiosks where users can send and receive packages.


And there you have it! We’ve walked through the steps to cancel your Parcel Pending account, whether you’re moving, no longer using the service, or have privacy concerns. We’ve also covered how to cancel your mobile subscription on both iPhone and Android devices. Remember, if you ever run into any issues, Parcel Pending’s customer service is there to help. While it’s sad to say goodbye, we hope this guide has made the process a little easier for you. Happy parceling!


1. How long does Parcel Pending hold packages?

Parcel Pending holds your packages until you’re ready to pick them up. But remember, it’s always a good idea to pick up your packages as soon as you can. If you’re not sure, you can always check with Parcel Pending’s customer service.

2. What if I have trouble canceling my account?

If you have any trouble canceling your account, don’t worry! Parcel Pending’s customer service is there to help. You can reach them at (855) 316-4756 or send an email to [email protected].

3. What happens to my packages if I cancel my account?

If you cancel your account, you won’t be able to receive packages through Parcel Pending anymore. Make sure to change your delivery address or pick up any remaining packages before you cancel.

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