How to Cancel a DMV Appointment in VA – Easy Guide

  • Quick View:
    • Online through the DMV website – fastest and most efficient
    • Phone – call 1-800-552-3785 to speak with a representative
    • In person at any DMV office – get same-day cancellation confirmation
Cancellation MethodTimingQuick Links
Cancel your appointment onlineAnytimeClick Here
DMV customer service number1-800-552-3785
Road skills driving test cancellation policyPolicy 1 , Policy 2

Canceling a Virginia DMV appointment is quick and easy when done online, by phone, or in-person. This guide covers the step-by-step process so you can open up your appointment slot for another customer.

Scheduling a DMV (Department of Motor Vehicles) appointment allows you to avoid long wait times at DMV offices. However, if your plans change and you can no longer make your appointment, it’s important to cancel so another customer can take your spot.

How to Cancel a DMV Appointment in VA Online Step-by-Step Process

Canceling your DMV appointment online is the quickest and easiest option. Follow these steps to cancel your Virginia DMV appointment online:

  1. Go to
  2. Select the prominent “View/Cancel Appointments” link at the top of the homepage.
  3. Enter your:
    • Email address used to book the appointment
    • First and last name
    • 6 or 7-digit confirmation number
  4. Click the “Submit” button.
  5. Carefully review the appointment details shown. Ensure you have the correct date, time, location, and booking information.
  6. If correct, click the “Cancel Appointment” button.
  7. Confirm you want to cancel by clicking “Confirm”.
  8. The website will display a confirmation message that your appointment has been canceled.
Tips For Cancelling Online
Have your confirmation number handy when canceling online.
Double check that you have the correct appointment pulled up before canceling.

Canceling online is the fastest and most efficient way to open up your DMV appointment slot.

How to Cancel a DMV Appointment in VA By Phone Step-by-Step Process

You can also cancel your VA DMV appointment easily over the phone. To cancel your appointment by phone:

  1. Call the Virginia DMV Customer Service Center at 1-800-552-3785.
  2. Listen to the menu options and select to speak with a customer service representative.
  3. Provide the representative your:
    • First and last name
    • Date of birth
    • 7-digit confirmation number
  4. Clearly state you need to cancel your existing DMV appointment. Specify the date and time.
  5. Confirm again that you want to cancel the appointment.
  6. Before hanging up, verify with the representative that the cancellation was completed successfully.
Tips For Cencelling By Phone
Make sure to have your appointment details available when calling.
Double check that the representative has canceled the correct appointment.

Canceling by phone allows you to speak directly with a DMV representative to assist in the cancellation.

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How to Cancel a DMV Appointment in VA In Person Step-by-Step Process

For a more personal cancellation, visit your local DMV office in person. Follow these steps to cancel your appointment in person:

  1. Go to any Virginia DMV customer service center, even if different than your original booking location.
  2. Wait in line or make an appointment for the information desk.
  3. Inform the attendant that you need to cancel an existing DMV appointment.
  4. Provide your:
    • First and last name
    • Date of birth
    • 7-digit confirmation number
  5. The attendant will look up and cancel your appointment in the system.
  6. Before leaving, request a printed confirmation that your appointment was canceled.
Tips For Cancelling By In Person
Bring your appointment confirmation details with you.
Keep the cancellation confirmation printout for your records.

Canceling in person allows you to immediately confirm the cancellation and get supporting documentation.

Additional Cancellation Details

Keep these important details in mind when canceling Virginia DMV appointments:

  • Road skills driving test appointments must be canceled at least 24 hours in advance. Otherwise, a $20 cancellation fee may be charged.
  • Other appointments can be canceled online, by phone, or in person at any time with no penalty. However, it is courteous to cancel as early as possible.
  • If you have issues canceling your appointment through any method, call DMV customer service for assistance.
Cancellation MethodAppointment TypesTiming
In personAllAnytime


  • Canceling a Virginia DMV appointment is quick and easy online, by phone, or in person.
  • Have your confirmation number and other details handy when canceling.
  • Road skills tests have a 24 hour cancellation policy.
  • Open appointment slots help other Virginia drivers by reducing wait times.

Canceling your DMV appointment through the DMV website, over the phone, or in person at an office takes just minutes. Follow the step-by-step guides provided in this article for a smooth and successful cancellation. Just be sure to cancel road skills appointments 24 hours out or you may incur a fee.


Q1: What is the deadline for canceling a road skills driving exam appointment?

You must cancel a Virginia road skills driving test appointment at least 24 hours before the scheduled time or you will be charged a $20 cancellation fee. For example, if your driving exam is on Friday at 9am, you would need to cancel by 9am on Thursday to avoid the fee.

Q2: Can I send someone else to cancel my DMV appointment for me?

No, DMV appointments are non-transferrable. The person who booked the appointment must be the one to cancel it, whether online, by phone, or in person. The DMV will require your personal information like name, date of birth, and confirmation number to cancel an existing booking.

Q3: What happens if I miss my DMV appointment without canceling?

If you simply no-show for your scheduled DMV appointment without canceling in advance, you will be marked as missing the appointment. This is recorded in the DMV system and can count against you when booking future appointments. You also take a spot away from another customer who could have used that appointment time.

Q4: Do you still need an appointment for the DMV in Virginia?

Yes, you still need an appointment for most DMV services in Virginia. However, there are a few exceptions, such as renewing your vehicle registration online or by mail.

Q5: Is Virginia DMV open on weekends?

Most Virginia DMV offices are open on Saturdays, but they are closed on Sundays. The hours of operation vary by location, so it is best to check the DMV website ( for the specific hours of operation for the office you plan to visit.

Q6: Can you walk into CA DMV without appointment?

No, you cannot walk into a CA DMV office without an appointment. All DMV services require an appointment, with the exception of a few select services, such as dropping off documents or picking up a pre-issued document. To schedule an appointment, you can visit the CA DMV website ( or call the CA DMV Customer Service Center at 1-800-773-3683.

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