Cancel TD Insurance Policy: A Step-by-Step Guide (2023)

Stuck in a rut with your TD Insurance policy? Feeling like you’re locked into a contract that doesn’t quite fit your needs anymore?

Don’t fret! Cancelling your TD Insurance policy can be a breeze, and this guide is here to show you exactly how. Whether you’ve found a better deal elsewhere, your driving habits have changed, or you simply no longer need the coverage, we’ll walk you through the entire process step-by-step.

So, take a deep breath, release that stress, and let’s get started on reclaiming your freedom.

Different Ways to Cancel Your TD Insurance Policy

Now that you’ve made the decision to move on from TD Insurance, the next crucial step is understanding the different cancellation methods available. Each approach offers its own unique advantages and drawbacks, so let’s delve into each option to help you choose the one that best suits your needs.

Cancelling TD Insurance through MyInsurance: Quick & Easy

MyInsurance provides a user-friendly portal to cancel your TD Insurance policy in a few simple steps:

  1. Log in to MyInsurance.
  2. Locate the “Contact Us” section or “Send a secure message” link.
  3. Choose “Cancellation” from the topic dropdown menu.
  4. Provide your policy number, effective cancellation date, and reason for cancellation.
  5. Review and confirm your information before submitting your request.

MyInsurance will keep you updated on the status of your request via email. Remember to keep a copy of your online cancellation for your records.

Cancelling TD Insurance Via Standard Letter Mail

For those seeking a tangible record of their cancellation, TD Insurance allows written requests via mail or fax. Here’s a streamlined guide:

1. Download and Fill:

Download the cancellation form from your policy documents or MyInsurance’s “Document Centre.” Carefully fill in your details, including policy number, effective cancellation date, and reason for cancelling.

2. Choose and Submit:

Send the completed form via registered mail to the specified address or fax it to the dedicated cancellation number.

3. Documentation:

Maintain copies of the form and any confirmation receipts for your records.

4. Confirmation:

TD Insurance will confirm your cancellation via email or letter, outlining the effective date and any applicable fees or refunds.

Following these concise steps and keeping documentation ensures a smooth transition away from TD Insurance through written cancellation.

Cancelling TD Insurance Via Call

While online and written cancellation are convenient options, some prefer the personal touch of a phone call. Here’s how to cancel your TD Insurance policy effortlessly through a phone call:

1. Gather Information:

Before reaching out, gather your policy number and the date you wish to cancel.

2. TD Insurance Phone Number: 1-877-777-7136

3. Initiate the Call:

Dial the appropriate cancellation line and wait for a representative to answer.

4. Explain Your Request:

State your intention to cancel your policy and clearly provide your policy number.

5. Discuss Details:

Inform the representative of your desired effective cancellation date and reason for cancelling.

6. Review and Confirm:

The representative will confirm your cancellation request, outline any applicable fees or refunds, and provide an estimated timeframe for processing your request.

7. Secure Documentation:

Request a reference number for your cancellation and ask for confirmation details to be emailed to you.

8. Maintain Records:

Keep copies of your call log and any email correspondence as proof of your cancellation request.


  • Be prepared to answer questions about your policy and reason for cancelling.
  • Be polite and respectful during your conversation.
  • Ask clarifying questions if any information seems unclear.

By following these steps and keeping clear documentation, you can ensure a smooth and successful cancellation experience through phone call.

Additional Phone Tips:

  • Call during off-peak hours: Consider calling early in the morning or later in the afternoon to avoid long wait times.
  • Prepare a script: Having a brief outline of your request beforehand can streamline the conversation.
  • Stay organized: Keep your policy documents and cancellation confirmation readily available.

Fees and Refunds:

Understanding the financial implications of cancelling your TD Insurance policy is crucial for informed decision-making. Here’s a comprehensive breakdown of fees and refunds to help you navigate this process confidently:

Cancellation Fees:

  • Short-term cancellation: Depending on your policy type and terms, TD Insurance may impose a short-term cancellation fee for policies cancelled before the renewal date. This fee typically reflects the remaining administrative costs associated with maintaining your coverage.
  • Outstanding premiums: Any unpaid premiums due at the time of cancellation must be settled before processing your request.


  • Prorated refund: If you cancel your policy mid-term, you’ll be entitled to a prorated refund of the unused premium for the remaining period. TD Insurance will calculate this amount based on the time remaining in your policy term.
  • Policy cancellation fee deduction: The short-term cancellation fee will be deducted from your prorated refund amount.

Factors to Consider:

  • Policy type: Different policies have varying cancellation fees and refund structures. The specific details will be outlined in your individual policy documents.
  • Effective cancellation date: The timing of your cancellation request significantly impacts the amount of your refund. Cancelling closer to the renewal date will result in a smaller prorated refund.
  • Outstanding claims: If you have any outstanding claims filed before your cancellation, you may not be eligible for a full refund.

Understanding the Process:

  • Confirmation email: After submitting your cancellation request, TD Insurance will send a confirmation email outlining the effective date, applicable fees, and anticipated refund amount.
  • Refund processing: It can take up to 30 days for TD Insurance to process and issue your refund. The refund will be credited to the original payment method used to purchase your policy.

Additional Resources:

  • For detailed information on cancellation fees and refunds specific to your policy, visit the TD Insurance website or contact their customer service representatives.

Read Also: Cancel Humata AI Subscription & Delete Your Account

Special Considerations for Cancelling Your TD Insurance Policy

While the general cancellation procedures outlined previously apply to most TD Insurance products, there are specific details and considerations for different types of coverage and situations. Let’s delve into these special scenarios:

1. Cancelling Auto Insurance:

  • Notice Requirements: You must notify TD Insurance at least 30 days before your desired cancellation date to avoid any potential short-term cancellation fees.
  • Proof of New Insurance: If you are cancelling to switch to another insurance provider, you may need to provide proof of your new auto insurance policy.
  • Outstanding Claims: Any pending claims at the time of cancellation will be reviewed and processed based on your policy terms.

2. Cancelling Home Insurance:

  • Mortgage Requirements: If your mortgage lender requires you to maintain homeowners insurance, you must obtain a new policy before cancelling your TD Insurance coverage.
  • Cancellation Fee: Depending on your policy term and cancellation date, a short-term cancellation fee may apply.
  • Mid-Term Cancellation: If cancelling mid-term due to a change in residence, prorated refunds and fees will be calculated based on the remaining policy period.

3. Cancelling Other TD Insurance Products:

  • Life Insurance: Cancelling a life insurance policy typically carries surrender charges that vary depending on your specific policy and age.
  • Health Insurance: Cancellation options and fees for health insurance plans will depend on your individual plan and provincial regulations.
  • Small Business Insurance: Contact TD Insurance directly for instructions and details specific to your business insurance policy.

4. Mid-Term Cancellations:

  • Review Your Policy: Carefully review your policy documents to understand any applicable fees or restrictions for mid-term cancellations.
  • Provide Proper Notice: Ensure you comply with the required notice period outlined in your policy to avoid additional charges.
  • Understand Pro-Rated Refunds: You will be entitled to a prorated refund for the unused portion of your premium, minus any applicable cancellation fees.

5. Policy Replacements:

  • Compare Options: Before cancelling your existing policy, research and compare alternative options to ensure you find a suitable replacement.
  • Consider Timing: Plan your cancellation and replacement effectively to avoid any gaps in coverage.
  • Notify Both Providers: Inform both TD Insurance and your new provider of your respective cancellation and policy start dates.


  • Always contact TD Insurance directly for specific instructions and information related to your individual policy and situation.
  • Maintain clear documentation of your cancellation request and communications with TD Insurance throughout the process.
  • Compare alternative insurance options before cancelling your TD Insurance policy to ensure you find a suitable replacement that meets your needs and budget.

By carefully considering these special scenarios and taking proactive steps, you can ensure a smooth and successful cancellation of your TD Insurance policy.

VIII. Conclusion

Cancelling your TD Insurance policy doesn’t have to be a complex process. By understanding the different methods available, reviewing special considerations for your specific policy type, and familiarizing yourself with frequently asked questions, you can navigate the process confidently and seamlessly.


  • Choose the cancellation method that best suits your needs: Online cancellation through MyInsurance offers convenience, while written and phone cancellations provide personalized assistance.
  • Be aware of potential fees and refunds: Review your policy terms to understand short-term cancellation fees and prorated refunds.
  • Provide proper notice: Comply with the required notice period outlined in your policy to avoid additional charges.
  • Obtain proof of insurance if applicable: If required by your mortgage or for another policy, provide proof of your new insurance coverage.

TD Insurance makes cancelling your policy simple and straightforward. However, if you have any questions or need further assistance, don’t hesitate to contact their customer service representatives directly.

What is TD Insurance?

TD Insurance is a leading Canadian insurance provider offering a wide range of personal and commercial insurance products. They are a subsidiary of the Toronto-Dominion Bank, one of Canada’s largest financial institutions.

Benefits of Choosing TD Insurance:

  • Financial Strength: As a subsidiary of one of Canada’s largest financial institutions, TD Insurance offers stability and security.
  • Wide Range of Products: Whether you need auto, home, life, health, or business insurance, TD has a product to meet your needs.
  • Competitive Rates: TD Insurance offers competitive rates on various insurance products.
  • Multi-Policy Discounts: You can save money by bundling your home and auto insurance with TD.
  • Convenient Online Services: Manage your policy, file claims, and make payments easily online through MyInsurance.
  • Customer Service: TD Insurance is committed to providing excellent customer service and claims support.

Overall, TD Insurance is a reputable and reliable provider offering a wide range of insurance products and services. Their competitive rates, multi-policy discounts, and convenient online services make them a popular choice for Canadians.

Additional Information:


Can I cancel TD auto insurance Online?

Yes, you can cancel your TD auto insurance online through MyInsurance for eligible policies. Log in to your account, select “Contact Us” or “Send a secure message,” and choose “Cancellation” from the topic dropdown. Follow the prompts and submit your request.

Can I cancel my insurance online?

Whether you can cancel your insurance online depends on your insurance provider and policy type. Many insurance companies now offer online cancellation for convenience, but it’s always best to double-check with your specific provider.

Will I get my money back if I cancel my car insurance?

If you cancel your car insurance before the end of your policy term, you may be entitled to a prorated refund of your unused premium. This will depend on your specific insurance company and the terms of your policy.

Can I email TD Insurance?

Yes, you can email TD Insurance at or through their secure messaging system within MyInsurance.

Does TD Insurance charge a cancellation fee?

Yes, TD Insurance may charge a cancellation fee if you cancel your auto insurance policy before the renewal date. This fee varies depending on your policy terms and the remaining period of your coverage.

What is the easiest way to cancel insurance?

The easiest way to cancel your insurance depends on your personal preferences and the options available through your provider. Many people find online cancellation to be the most convenient, while others prefer the personal touch of phone cancellation.

What is the fee to cancel insurance?

Cancellation fees vary depending on your insurance provider, policy type, and the date you cancel your policy. It’s important to review your policy terms carefully to understand any potential fees before cancelling.

Does it cost to cancel car insurance?

Yes, you may be charged a cancellation fee if you cancel your car insurance before the end of your policy term. This fee is typically calculated based on the remaining time on your policy and the administrative costs associated with cancelling your coverage.

Is it free to cancel insurance?

Not necessarily. While some insurance companies may waive cancellation fees under certain circumstances, most will charge a fee if you cancel your policy early. Always check with your insurance provider to be sure.

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