Cancel Shut Eye Sleep Tracker Subscription & Account Deletion

Shut Eye is a popular sleep tracking app that helps users fall asleep faster and improve sleep quality through features like sleep sounds, bedtime reminders, and sleep analysis. This guide provides instructions on how to cancel your Shut Eye subscription and fully delete your account.

Basic Information About Shut Eye:

Total Users500,000+
Email[email protected]
FeaturesPersonalized Sleep Plans
Sleep Tracking
Relaxation Sounds
Daily Sleep Analysis
Customer Support24/7
SubscriptionFree trial available (7 days)
Yearly subscription: $59.99 USD

Cancel Shut Eye Subscription

Before deleting the app entirely, you’ll want to first cancel your Shut Eye subscription so you stop getting billed.

Shut Eye offers monthly and yearly auto-renewing subscription plans to access premium features. Here’s how to cancel your subscription on various platforms:

Cancel Shut Eye Subscription On iPhone or iPad

You can cancel iPhone app subscriptions directly through your device’s settings. Just a few quick taps will cancel your Shut Eye subscription.

  1. Open the Settings app
  2. Tap your Apple ID name
  3. Tap Subscriptions
  4. Tap on your Shut Eye subscription
  5. Tap Cancel Subscription

Cancel Shut Eye Subscription On Android Device

Similar to iPhone, Android users can cancel subscriptions through the Google Play app. We’ll walk through how to find and cancel your Shut Eye subscription.

  1. Open the Google Play Store app
  2. Tap Menu > Subscriptions
  3. Tap on your Shut Eye subscription
  4. Tap Cancel Subscription

Cancel Shut Eye Subscription On Mac Computer

If you subscribed to Shut Eye on your Mac, follow these instructions to log into the Mac App Store and manage your subscriptions.

  1. Open the Mac App Store
  2. Click your name and sign in
  3. Click View Information > Subscriptions > Manage
  4. Click Edit next to Shut Eye > Cancel Subscription

Cancel Shut Eye Subscription On PayPal

For PayPal users, we’ll show you where to go within your PayPal account to cancel automatic Shut Eye subscription payments.

  1. Login to
  2. Click Settings > Payments
  3. Click Manage Automatic Payments
  4. Find Shut Eye and click Cancel

Deleting Your ShutEye Account: A Step-by-Step Guide

Tired of ShutEye and ready to reclaim your digital space? Don’t worry, deleting your account is simpler than you might think! Here’s a step-by-step guide to navigate the process.

Shut Eye Email: [email protected]

1. Compose an Email:

  • Subject Line: Clearly state your request, such as “Requesting Account Deletion – [Your Name]”.
  • Body:
    • Briefly introduce yourself and mention your ShutEye username or email address associated with the account.
    • Clearly and explicitly state your desire to have your account permanently deleted. Leave no room for ambiguity.
    • Request confirmation of the deletion: Ask them to confirm via email once the account is removed.
    • Optionally: You can mention your reasons for deleting the account (not required, but might be helpful for customer service).

2. Send the Email:

  • Send your email to [email protected].
  • Be polite and respectful in your tone.
  • Keep a copy of the email for your records.

3. Wait for Response:

  • ShutEye support might take a few days to respond, especially if there’s a high volume of inquiries.
  • Be patient and wait for their instructions before taking any further action.

4. Follow Instructions:

  • Once you receive a response from ShutEye support, follow their specific instructions carefully to complete the deletion process. They might require additional information like confirming your request through a link or providing specific account details.

Shut Eye Pricing and Alternatives

See how Shut Eye’s pricing compares to alternative sleep tracking apps, in case you want to switch instead of fully deleting your account.

AppFree TrialMonthly PriceYearly Price
Shut Eye7 Days$59.99
Sleep Cycle30 days$29.99$119.99
Pillow14 Days$4.99$49.99

What Is Shut Eye?

ShutEye is an intelligent sleep app designed to enhance relaxation and monitor sleep cycles, available on both iPhone and Android platforms. Forbes and Insider have recommended ShutEye for its effective sleep tracking capabilities, while other media outlets such as Time, USNews, and House Beautiful have acknowledged its impact. According to survey data from both free and paid users, ShutEye demonstrates a significant positive influence on sleep quality and mental well-being.

Key Features

  • 91% reported falling asleep faster and staying asleep longer
    • ShutEye creates a comfortable sleep space with ambient sounds, bedtime stories, and sleep meditation.
  • 84% experienced stress reduction and mood improvement
    • The app provides a diverse selection of relaxing music and meditation lessons to help users unwind.
  • 88% woke up feeling refreshed and energetic
    • Users can wake up gently with a smart alarm and gain insights into their sleep cycles through the sleep tracker.

ShutEye employs advanced sleep tracking, offering insights into daily sleep quality, real-time biometric data collection, and a smart alarm to optimize wake-up times. The app is easy to use—simply download it to your iPhone, follow the activation steps, place the phone next to your bed, and keep it connected to the charger. ShutEye outshines the competition with its comprehensive features, including sleep sounds, stories, meditation, and online rain sounds.

The app has received high ratings (4.7/5) from over 84,000 reviews on the App Store, with users praising its relaxing sounds, sleep tracking capabilities, and overall effectiveness. ShutEye boasts that 90% of its users experience improved sleep quality within three to six weeks of using the app.

With a focus on Cognitive Behavioral Therapy for Insomnia (CBTI), ShutEye offers a diverse range of resources, including dream meanings, sound mixing, meditation, and useful sleep tips. Trusted by 8 million insomniacs worldwide, ShutEye continues to be a popular choice for those seeking a holistic approach to better sleep.


Certainly! We sincerely hope that the information provided in this guide has proven helpful in guiding you through the steps to cancel your Shut Eye subscription and, if you choose, delete your account. Navigating through these processes can sometimes be intricate, so we aimed to offer clear and concise instructions to ensure a seamless experience.


Does cancelling my subscription immediately delete my Shut Eye account?

No, cancelling will just prevent future billing but your account and app data will remain unless you fully delete the app.

Can I get a refund if I already got billed after cancelling?

Unfortunately Shut Eye only provides refunds in special cases. But you can contact their support team to check.

What happens if I keep my Shut Eye account without an active subscription?

Without a paid subscription, you’ll revert back to a free account with limited access to premium sleep features.

Is there a way to just temporarily pause my Shut Eye subscription?

Shut Eye does not currently offer an option to temporarily pause subscriptions. You’d have to fully cancel and resubscribe later.

Where can I get additional help with managing my Shut Eye account?

You can use Shut Eye’s in-app chat support or email their customer support team at [email protected] for help.

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