Cancelling your Brainable subscription is easy when you follow these straightforward steps. This comprehensive guide covers how to cancel on both desktop and mobile, remove payment methods, get a refund, and more.
Quick Steps to Cancel Brainable
Before diving into the step-by-step instructions, here is a quick overview of the key steps covered in this guide:
| Step | Description |
|---|---|
| 1 | Log into your Brainable account |
| 2 | Go to account settings or subscriptions |
| 3 | Cancel auto-renewal |
| 4 | Cancel subscription immediately |
| 5 | Confirm cancellation |
| 6 | Remove payment method |
Now let’s look at these steps in more detail.
Step 1: Log Into Your Brainable Account
First, you need to log into your Brainable account.
- On desktop: Go to Brainable.com and enter your login credentials.
- On iOS: Open the Brainable app and tap the profile icon in the bottom right.
- On Android: Open the Brainable app and tap the 3-line menu icon in the top left.
Once logged in, you can access the subscription cancellation screens.
Step 2: Go To Account Settings or Subscriptions
Next, navigate to the section of your account containing subscription details and settings.
- On desktop: Click your name or profile icon and look for “Account Settings” or “My Account”.
- On iOS: Tap the profile icon then go to Settings.
- On Android: Tap the menu icon and go to My Account.
Here you can manage your subscription.
Step 3: Cancel Auto-Renewal
The first cancellation step is to disable auto-renewal for your subscription. This stops you from being charged again after your current period ends.
- On desktop, look for “Manage Subscription” or “Cancel Subscription”.
- On mobile, go to Manage Subscription.
- Select your subscription and turn off auto-renewal or recurring billing.
Disabling auto-renewal prevents future charges but does not cancel the current subscription right away.
Step 4: Cancel Subscription Immediately
To fully cancel and terminate access immediately:
- Look for an option like “Cancel Now” or “Cancel Immediately”.
- Select this and confirm on the next screen.
Your subscription will be canceled and Brainable should indicate your access is disabled.
Step 5: Confirm Cancellation
Check your email inbox for a cancellation confirmation message from Brainable.
Opening this email and verifying the details is important. Save the confirmation for your records in case you need to dispute any billing issues later.
Also log back into your Brainable account. It should show your subscription is canceled on the subscriptions or account page.
Step 6: Remove Payment Method
Even with auto-renewal disabled, you still have a payment method saved in your Brainable account.
To prevent any possibility of future charges:
- Go to account settings and billing information.
- Find your payment method and select “Remove” or “Delete”.
- Brainable may require confirming removal.
- You will get a notification that the payment method was successfully deleted.
Now Brainable cannot charge the expired card or bank account.
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How To Delete Your Brainable Account
If you want to permanently delete your Brainable account after canceling your subscription, follow these steps:
- Log into your Brainable account on the website. Go to account settings.
- Look for an option like “Delete Account” or “Close Account”. This may be under a Data & Privacy section.
- Follow the prompts to delete or close your account. Brainable may ask you to confirm deletion.
- Your account should now be deleted. All personal data, course progress, and other information will be removed.
- You can contact Brainable customer support to verify account deletion if desired.
How to Unsubscribe From Brainable Emails
If you no longer wish to receive marketing emails from Brainable:
- Locate the “unsubscribe” link at the bottom of any Brainable email.
- Click this link which will take you to an unsubscribe page.
- Enter your email address used for your Brainable account when prompted.
- Select the checkbox to opt-out of all Brainable emails.
- Click “unsubscribe” to confirm.
- You will see a confirmation that you have been unsubscribed.
- Stopping emails may take up to 10 business days to take effect.
- If you still receive emails, contact Brainable support to request removal.
Getting a Partial Refund
If you had an annual Brainable subscription, canceling early may entitle you to a prorated refund for unused time.
To request a refund:
- Contact Brainable customer support via live chat.
- Explain when you canceled your subscription and provide your cancellation confirmation.
- Request a partial refund for the remainder of the annual term.
- If refused, reiterate your expected refund amount based on unused time.
- If issues persist, consult your bank about disputing the charges.
Are There Alternatives to Brainable?
If you are looking to switch from Brainable, there are a number of similar online learning platforms to consider as alternatives. Here are some top options:
| Brainable Alternative | Description | Price |
|---|---|---|
| Luminosity | Web and mobile app offering brain training games and exercises to enhance cognitive skills. | $11.99 per month |
| IQ Tests | Provides online IQ tests and results scoring for a one-time fee. | Results cost $19.99 |
| IQ Test Academy | Subscription-based online platform for practicing and preparing for IQ tests. | There is a premium plan, but it is unclear how much it costs. |
Additional Cancellation Tips
- Unsubscribe from Brainable marketing emails if no longer desired. Use the unsubscribe link at the bottom of messages.
- If you continue being charged after canceling, reach out to Brainable customer support with your documentation. Dispute invalid charges.
- Canceling online is fast and simple by following the steps outlined above. Contact support if you encounter any issues.
Conclusion
Canceling your Brainable subscription is straightforward once you know the steps. Log into your account, disable auto-renewal, cancel immediately, remove your payment method, and confirm cancellation via email.
With this guide, you can easily cancel Brainable and prevent being charged again in just a few minutes. The instructions work whether you subscribed directly through Brainable on desktop or mobile.
Now you can explore other online learning platforms if Brainable wasn’t the right fit for your needs and budget. But if you change your mind, you can likely reactivate your account as long as it is within the same billing period.
Scarlett Foster founded HowToCancelNow.com to share easy guides for canceling online subscriptions and accounts. An avid internet user, Scarlett became an expert in service cancellation processes. The site simplifies cancellations so users can ditch unnecessary subscriptions with just a few clicks.