| Feature | Description |
| Product Name | Boost AI |
| Category | Conversational AI Platform |
| Website | https://boostcommerce.net/pages/why-boost |
| Pricing | Starts at $19 per month |
| Free Trial | Available |
| Target Customers | Businesses of all sizes, Sales and marketing teams, Customer service teams |
Boost AI, a leading conversational AI platform, empowers businesses to engage customers effectively and enhance their overall customer experience. However, there may be instances when a business decides to discontinue its Boost AI subscription due to changing needs or evolving business strategies. Understanding the cancellation process and exploring alternative options can help businesses make informed decisions regarding their conversational AI solutions.
Understanding Your Boost AI Subscription
Before delving into the cancellation process, it’s crucial to grasp the intricacies of your Boost AI subscription. Familiarize yourself with the subscription plan you’re currently on, the billing cycle, and the terms of service. This information will be essential for making an informed decision about canceling your subscription.
Subscription Plans and Pricing:
Boost AI offers a range of subscription plans tailored to suit the needs of businesses of varying sizes and industries. Each plan comes with a specific set of features and functionalities, making it essential to choose the plan that aligns with your business requirements.
| Plan | No. of Products | Monthly Price |
| Basic | Up to 10,000 | $19 |
| Essential | Up to 50,000 | $29 |
| Professional | Unlimited | $49 |
Billing Cycle and Renewal Process:
Boost AI subscriptions typically follow a monthly or annual billing cycle. Understanding your billing cycle and renewal date will help you plan your cancellation accordingly to avoid unnecessary charges.
How To Cancel Boost Ai Subscription With Two Simple Methods
Boost AI provides two primary methods for canceling your subscription:
Method 1: Contacting Boost AI Customer Support
1. Gather Necessary Information:
Before contacting customer support, gather the following information to ensure a smooth and efficient cancellation process:
- Your Boost AI account details, including your account name, email address, and subscription ID
- Your contact information, including your name, phone number, and company affiliation
- The reason for canceling your subscription, if applicable
2. Choose Your Contact Channel:
Boost AI offers customer support through multiple channels to accommodate your preference and convenience:
- Phone: Call Boost AI’s customer support line during their business hours.
- Email: Send an email to Boost AI’s customer support team, clearly stating your intention to cancel your subscription and providing the necessary information.
- Live Chat: Access Boost AI’s live chat feature on their website and connect with a customer support representative in real-time.
3. Initiate Contact and Express Your Intent:
Once you’ve chosen your preferred contact channel, initiate contact with Boost AI’s customer support team. Politely inform the representative that you wish to cancel your Boost AI subscription.
4. Provide Reasons for Canceling (Optional):
If you have specific reasons for canceling your subscription, clearly explain them to the customer support representative. This feedback can help Boost AI improve their services and address any concerns that may lead to customer cancellations.
5. Confirm Cancellation and Seek Confirmation:
Once you’ve expressed your cancellation request, the customer support representative will guide you through the cancellation process. Ensure you receive explicit confirmation from the representative that your subscription has been canceled. Maintain a record of the interaction, including the date, time, and name of the representative you spoke to, for future reference.
Method 2: Filling Out the Boost AI Contact Form
1. Access the Contact Form:
- Visit the Boost AI website and locate the “Contact Us” page.
- Within the “Contact Us” page, find and access the “Contact Form.”
2. Fill Out the Form with Accurate Information:
- Provide complete and accurate information in the contact form, including your:
- Name
- Email address
- Company affiliation
- Contact number
- In the “Message” box, clearly state your desire to cancel your Boost AI subscription.
- You can optionally provide the reason for canceling in the “Message” box, if applicable.
3. Review and Submit the Form:
- Carefully review the form to ensure all information is correct and complete.
- Once satisfied, click the “Submit” button to send the form to Boost AI.
Monitor your email for a confirmation message from Boost AI acknowledging your cancellation request. If you don’t receive a confirmation email within a reasonable timeframe, contact Boost AI customer support for further assistance.
Read Also: How To Cancel Your Stack TV Subscription: Easy Steps
How To Delete Your Boost AI Account
Deleting your Boost AI account involves a few simple steps to ensure your data is removed from the platform and your subscription is terminated.
Step 1: Contact Boost AI Customer Support
- Gather your Boost AI account details, including your email address and subscription ID.
- Choose your preferred contact channel: phone, email, or live chat.
- Contact Boost AI customer support and inform them that you wish to delete your Boost AI account.
- Provide the customer support representative with your account details and confirm your intention to delete your account.
- Request confirmation from the representative that your account has been successfully deleted.
Step 2: Uninstall the Boost AI App (Optional)
If you have installed the Boost AI app on your website or platform, uninstalling it will remove any remaining Boost AI code or integrations.
- Access your website or platform’s dashboard or admin panel.
- Locate the list of installed apps or plugins.
- Identify the Boost AI app and select the “Uninstall” or “Remove” option.
- Follow the on-screen instructions to complete the uninstallation process.
Step 3: Verify Account Deletion
To ensure your Boost AI account has been successfully deleted, perform the following checks:
- Try to log in to your Boost AI account using your email address and password. If you receive an error message indicating invalid credentials, it confirms the account has been deleted.
- Check your email inbox for any confirmation messages from Boost AI regarding your account deletion.
- If you have uninstalled the Boost AI app, verify that the app is no longer listed in your website’s or platform’s app list.
Additional Notes:
- Deleting your Boost AI account will permanently remove all your data, including chatbot conversations, settings, and configurations.
- If you have any concerns about data retention or privacy, contact Boost AI customer support for further clarification.
- Consider backing up your chatbot conversations or any important data before deleting your account.
Boost AI’s Refund Policy
Boost AI’s refund policy outlines the conditions under which customers are eligible for a refund following the cancellation of their subscription. The policy is designed to ensure fair treatment of customers while also protecting Boost AI’s financial interests.
Eligibility for Refunds
In general, customers are eligible for a full refund if they cancel their Boost AI subscription within the first 24 hours of subscribing. This period allows customers to evaluate the platform and determine if it meets their needs before incurring further charges.
Partial Refunds
After the initial 24-hour grace period, customers may still be eligible for a partial refund. The amount of the refund will be prorated based on the remaining time left in the billing cycle at the time of cancellation.
Exceptions to the Refund Policy
There are a few exceptions to Boost AI’s refund policy:
- Customizations or Integrations: If a customer has requested or received customized development or integrations for their Boost AI account, they may not be eligible for a full refund.
- Violation of Terms of Service: If a customer’s account is terminated due to a violation of Boost AI’s Terms of Service, they will not be eligible for a refund.
How to Request a Refund
To request a refund, customers should contact Boost AI customer support through their preferred channel: phone, email, or live chat. When requesting a refund, customers should provide their Boost AI account details and clearly state their intention to request a refund.
Processing Time for Refunds
Once a refund request is received, Boost AI will process it within 3-5 business days. The refund will be issued to the original payment method used to purchase the subscription.
Important Considerations
- Initiating Cancellation: It is crucial to initiate the cancellation process within the specified timeframe to be eligible for a refund.
- Documentation: Maintaining records of interactions with customer support, such as emails or chat transcripts, can serve as helpful documentation in case of any discrepancies regarding refund eligibility.
- Alternative Solutions: Explore alternative conversational AI solutions before canceling your Boost AI subscription to ensure you have a suitable replacement in place.
Boost AI Alternatives
While canceling your Boost AI subscription may be the right decision for your business, it’s essential to explore alternative conversational AI solutions to ensure continuity of customer engagement. Consider options like Tidio, ManyChat, Smartsupp, and Haptik, each offering unique features and pricing structures.
Tidio
Tidio combines live chat and chatbot functionalities, providing a comprehensive solution for customer support and engagement.
ManyChat
ManyChat specializes in Facebook Messenger marketing, allowing you to create chatbots for targeted marketing campaigns and customer interactions.
Smartsupp
Smartsupp offers a blend of human and chatbot services, providing both automated and personalized customer support solutions.
Haptik
Haptik serves as a powerful virtual conversational agent, capable of managing purchase cycles and customer support for large enterprises.
Conclusion
Canceling your Boost AI subscription can be a straightforward process by following the outlined methods. Carefully consider your reasons for canceling and evaluate alternative conversational AI solutions to ensure you’re making an informed decision for your business. Remember to negotiate a refund or credit, if applicable, and maintain records of your interactions with Boost AI customer support.
FAQs
Q1: What is Boost AI?
Boost AI is a conversational AI platform that empowers businesses to create personalized and engaging customer interactions. It utilizes natural language processing (NLP) and machine learning to enable chatbots to understand and respond to customer inquiries effectively.
Q2: How do I cancel my Boost AI subscription?
You can cancel your Boost AI subscription by contacting customer support through phone, email, or live chat. They will be able to help you cancel your subscription and answer any questions you may have.
Q3: What are some of the Boost AI alternatives?
There are a number of Boost AI alternatives available, including Tidio, ManyChat, Smartsupp & Haptik.
Scarlett Foster founded HowToCancelNow.com to share easy guides for canceling online subscriptions and accounts. An avid internet user, Scarlett became an expert in service cancellation processes. The site simplifies cancellations so users can ditch unnecessary subscriptions with just a few clicks.